Services · Messaging · WhatsApp
Where your customers already talk.
Opted-in WhatsApp campaigns and automations: broadcasts, abandoned baskets, booking reminders and replies that feel personal, run on the WhatsApp Business app or an approved API platform.
From £850, fixed and in writing.
- £850set-up, from
- 2 routesBusiness app or API platform
- 100%opted in, templates approved
- Realperson on the other end
Why WhatsApp
Where customers already read and reply.
WhatsApp is where customers read quickly and reply easily. Used properly, with permission, it is brilliant for bookings, reminders, offers and recovering lost sales. Used badly, it is spam. We do it properly.
Business app, set up right
Profile, catalogue, quick replies, labels, away messages and broadcast lists, configured so a small team can run it every day.
API platform automation
Template-based campaigns and flows through the WhatsApp Business Platform, using a provider such as HelloCharles or another that fits your stack and budget.
Abandoned baskets and bookings
Recover abandoned checkouts and carts, confirm and remind bookings, request reviews and send back-in-stock alerts, all with approved templates.
Humans in the loop
Automation handles the routine. Anything personal moves to a person, so replies feel like a conversation, not a bot.
The journey, step by step.
The Fetch Chat. Set up, opt in, automate the obvious, keep the human bit human, then measure.
Day 0
Free Fetch Check
We look at how customers contact you today, where sales leak and whether WhatsApp is the right channel.
- We need from you
- Your site and two minutes.
- You get
- A recommendation: app, API or not yet.
Week 1
Choose the route
We decide between the Business app and an API platform (HelloCharles or an alternative), based on volume, automation needs and budget.
- We need from you
- Pick the route and budget.
- You get
- A one-page set-up plan.
Week 1 to 2
Set up and opt-in
Business profile, number, catalogue, quick replies, labels and compliant opt-in, with message templates submitted for approval.
- We need from you
- Access to accounts and sign-off on wording.
- You get
- A working, compliant WhatsApp set-up.
Week 2 to 4
Build the flows
Welcome, abandoned cart or checkout, booking reminders, review requests and win-back, tested before any real customer sees them.
- We need from you
- Approve the messages.
- You get
- Live automations and templates.
Every month
Campaigns and replies
Broadcast campaigns to opted-in segments, replies watched and routed, and hot leads flagged to you.
- We need from you
- Say yes to campaigns. Take the hot leads.
- You get
- Campaigns sent and conversations handled.
Every month
Report and improve
Delivery, reads, replies and revenue where trackable, with one decision for next month.
- We need from you
- Read it, tell us what you think.
- You get
- A one-page monthly report.
Pricing
Pick a size. Add what you need.
Add-ons
Your project
£600/month
Campaigns. No VAT added.
Prices are starting points and the final quote is fixed in writing before any work begins.
What others typically charge.
Typical UK small-business prices in 2026, from published agency and freelancer benchmarks. We keep our prices well below them on purpose: one person, no overheads, no forty-slide decks.
- WhatsApp marketing set-upTypical: £1,500 to £4,000Fetch: from £850
- Managed WhatsApp campaignsTypical: £800 to £2,000 a monthFetch: from £600
What you can expect.
- A compliant opt-in and templates
- Business profile, catalogue and quick replies
- Automated flows that recover and remind
- Broadcast campaigns to opted-in segments
- Replies handled, hot leads flagged
- A monthly one-page report
What we won't do
- Message anyone who has not opted in
- Buy or scrape contact lists
- Send without your approval
- Lock you in: 3-month minimum, then 30 days' notice
- Charge for surprises: extras and platform fees are quoted first
How payment works
- Set-up and add-ons: 50% to start, 50% on delivery.
- Monthly services are paid monthly in advance.
- 3-month minimum, then 30 days' notice.
- Platform subscription and WhatsApp conversation fees are paid by you direct to the provider. No VAT added to the prices on this page.
Is this right for you?
This is for
Shops, venues, salons, clinics, trades and services whose customers already message, and ecommerce stores with abandoned baskets to recover.
Not the best fit
Anyone planning to message people who have not asked to hear from them.
Quick answers.
Do I need the WhatsApp Business API?
Not always. The free Business app is enough for many small businesses. The API platform is for automated, template-based campaigns and higher volumes. We recommend the simplest route that does the job.
Which platform do you use?
We choose the provider to fit your needs and budget. HelloCharles is a popular option, and we also work with other WhatsApp Business Platform providers.
Is WhatsApp marketing allowed?
Yes, with permission. People must opt in, templates are approved by WhatsApp, and every message gives an easy way to stop. We follow UK GDPR, PECR and WhatsApp's rules.
What does it cost?
Set-up is from £850, monthly campaigns from £600, and automation from £1,100 a month. Platform subscription and conversation fees are paid by you direct. No VAT is added.
Can it recover abandoned baskets?
Yes, where customers have opted in to WhatsApp updates. Abandoned checkout and cart messages are built as approved templates and tested before launch.
Ready to fetch?
Start with the free Fetch Check. Plain-English fixes in 24 hours.
